RocketShipIt

RocketShipIt

  • Docs
  • API Examples

›References

Guides

  • Getting Started
  • API Explorer
  • Errors
  • Self-Hosting
  • Cloud API
  • Rating
  • Tracking
  • Shipping Labels
  • Address Validation
  • Batch Requests
  • ETD / Paperless Customs
  • Thermal Printing
  • Add a logo to the shipping label
  • Add Reference Values to Labels
  • Return Labels
  • Scale Integrations
  • Laravel
  • FedEx Ground Collect
  • UPS Mail Innovations
  • Saturday Delivery
  • Find Locations
  • FedEx Test Environment
  • Switching UPS / FedEx REST
  • Authenticating Multiple UPS Accounts with UPS REST API
  • Authenticating with REST oauth APIs
  • Customizing RocketShipIt Requests

References

  • Requirements
  • Supported Shipping Carriers
  • Carrier Authentication
  • API Examples
  • Request/Response Format
  • Parameters
  • Carrier Errors
  • Command Line Options
  • Label Transformations
  • Supported Address Validation Countries
  • DHL Addons (Special Service Codes)
  • Rate Details
  • GetSubscription
  • Accessorial / Surcharge Codes
  • Shipping Carrier APIs
  • FedEx SmartPost
  • Carrier Parameters
  • UPS API Parameters
  • FedEx API Parameters
  • API REST Migration Deadlines

Troubleshooting

  • What if I run into trouble?
  • FAQs
  • Inaccurate Rates?

Carrier Errors

Tracking

UPS

CodeSeverityDescription
10001HardThe XML document is not well formed.
10002HardThe XML document is well formed but the document is not valid.
10003HardThe XML document is either empty or null.
10006HardAlthough the document is well formed and valid, the element content contains values which do not conform to the rules and constraints contained in this specification.
10013HardThe message is too large to be processed by the Application.
20001TransientGeneral process failure.
20002HardThe specified service name, {0}, and version number, {1}, combination is invalid.
20003HardPlease check the server environment for the proper J2EE ws apis.
20006HardInvalid request action.
20007HardMissing Required field, {0}.
20008HardThe field, {0}, contains invalid data, {1}.
20012HardThe Client Information exceeds its Maximum Limit of {0}.
250000HardNo XML declaration in the XML document.
250001HardInvalid Access License for the tool. Please re-license.
250002HardInvalid UserId/Password.
250003HardInvalid Access License number.
250004HardIncorrect UserId or Password.
250005HardNo Access and Authentication Credentials provided.
250006HardThe maximum number of user access attempts was exceeded.
250007HardThe UserId is currently locked out; please try again in 24 hours.
250009HardLicense Number not found in the UPS database.
250019HardInvalid Field value.
250050TransientLicense system not available.
20011HardThe Integration indicator is no longer supported
150000TransientTracking service unavailable
150020HardInvalid pickup date range
150021HardInvalid shipment identification number
150022HardInvalid tracking number
150023HardInvalid reference number value length
150024HardInvalid destination postal code length
150025HardInvalid destination country code length
150026HardInvalid begin date length
150027HardInvalid end date length
150028HardInvalid shipper number length
150029HardDuplicate Tracking Numbers found in Package Detail
150030HardInvalid Request/ RequestOption
150040HardInvalid data found or the combination of data elements is invalid
150099TransientDelivery Change Request System Unavailable
151018HardInvalid tracking number
151019HardNo activity records found for tracking number
151036HardEither tracking number or reference number required
151038HardShipment number required with reference number
151040HardBoth tracking number and reference number invalid
151044HardNo tracking information available
151045HardNo information found
151050HardToo many records to display
151051HardSome Records are not returned
151062HardNo tracking information available
151068HardInvalid Shipper Number
151085HardMultiple shipper numbers found
151086HardMaximum candidate exceeded for Reference number search. Use the tracking number search
151091HardMultiple reference numbers found, it may be possible to narrow the search with additional data.
151602HardDestination Country Code must be entered
152012HardNumber of records selected exceeds limit of 175
152100HardEnter shipper number - additional shippers used the reference
152110HardNo information found for reference number
152315HardMultiple reference numbers found, it is not possible to qualify further.
154010HardInvalid inquiry number
154030HardNo information for this tracking number
154040HardInvalid tracking type
154050HardNon-unique BCD number - Candidate List returned
154070HardSignature Tracking Options not available without successful login
154080WarningCould not verify Signature rights
154081WarningYour search returned multiple Shipments. Please select from the provided results.
154082HardThe supplied Candidate Bookmark fails validation
154083HardSpecific Tracking data could not be found. It may be possible to narrow the search with additional data.
150084HardInvalid origin postal code length
150085HardInvalid origin country code length
154086HardMissing origin country code when origin postal code is supplied
155001TransientMail Innovations Tracking Service Unavailable.
155002HardMail Innovations Tracking Information not found.
155003HardInvalid request option for Mail Innovations.
155004WarningMax size of the candidate list is exceeded.
155005HardInvalid country code for Mail Innovations.
155006HardInvalid postal code for Mail Innovations.
9150001HardInvalid access license number for tracking request option
9150002HardInvalid or missing inquiry number - TrackingNumber, ShipmentIdentificationNumber, or ReferenceNumber
9150003HardInvalid Candidate Bookmark
9150004HardShipment Type should be specified when tracking by Reference Number
9150006HardCountryCode should be specified when ShipperAccountInfo container is present.
9150007HardMissing Recipient Email Address
9150007HardMissing Failure Email Address
9150007HardMissing Language information.
9154099HardEither ExceptionNotificationIndicator or DeliveryNotificationIndicator has to be supplied with Quantum View Notification request.
9151000HardInvalid Tracking Request Document

FedEx

CodeDescription
1305Signature Proof of Delivery is not currently available for this Tracking Number. Availability of signature images may take up to 5 days after delivery date. Please try later, or contact Customer Service at 1.800.Go.FedEx (R) 800.463.3339.
1310Signature Proof of Delivery is not currently available for this Tracking Number. Availability of signature images may take up to 5 days after delivery date. Please try later, or contact Customer Service at 1.800.Go.FedEx (R) 800.463.3339.
1315Signature Proof of Delivery is not currently available for this Tracking Number. Availability of signature images may take up to 5 days after delivery date. Please try later, or contact Customer Service at 1.800.Go.FedEx (R) 800.463.3339.
1320Signature Proof of Delivery is not currently available for this Tracking Number. Availability of signature images may take up to 5 days after delivery date. Please try later, or contact Customer Service at 1.800.Go.FedEx (R) 800.463.3339.
1325Signature Proof of Delivery is not currently available for this Tracking Number. Availability of signature images may take up to 5 days after delivery date. Please try later, or contact Customer Service at 1.800.Go.FedEx (R) 800.463.3339.
1330Signature Proof of Delivery is not currently available for this Tracking Number. Availability of signature images may take up to 5 days after delivery date. Please try later, or contact Customer Service at 1.800.Go.FedEx (R) 800.463.3339.
1335Signature Proof of Delivery is not currently available for this Tracking Number. Availability of signature images may take up to 5 days after delivery date. Please try later, or contact Customer Service at 1.800.Go.FedEx (R) 800.463.3339.
1340Signature Proof of Delivery is not currently available for this Tracking Number. Availability of signature images may take up to 5 days after delivery date. Please try later, or contact Customer Service at 1.800.Go.FedEx (R) 800.463.3339.
1345Signature Proof of Delivery is not currently available for this Tracking Number. Availability of signature images may take up to 5 days after delivery date. Please try later, or contact Customer Service at 1.800.Go.FedEx (R) 800.463.3339.
1350No signature is currently available for this FedEx Ground shipment. At the time of shipment, the signature was released by the shipper/recipient (indicating that no signature was required).
1355No signature is currently available for this FedEx Ground shipment. At the time of shipment, the signature was released by the shipper/recipient (indicating that no signature was required).
1360No signature is currently available for this FedEx Ground shipment. At the time of shipment, the signature was released by the shipper/recipient (indicating that no signature was required).
1365Signature Proof of Delivery is not currently available for this Tracking Number. Availability of signature images may take up to 5 days after delivery date. Please try later, or contact Customer Service at 1.800.Go.FedEx (R) 800.463.3339.
1405We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
1410We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
1415We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
1420We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
1505We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
1510We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
1515We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
1605Signature Proof of Delivery is not currently available for this Tracking Number. Availability of signature images may take up to 5 days after delivery date. Please try later, or contact Customer Service at 1.800.Go.FedEx (R) 800.463.3339.
1610Signature Proof of Delivery is not currently available for this Tracking Number. Availability of signature images may take up to 5 days after delivery date. Please try later, or contact Customer Service at 1.800.Go.FedEx (R) 800.463.3339.
1615Signature Proof of Delivery is not currently available for this Tracking Number. Availability of signature images may take up to 5 days after delivery date. Please try later, or contact Customer Service at 1.800.Go.FedEx (R) 800.463.3339.
1620Signature Proof of Delivery is not currently available for this Tracking Number. Availability of signature images may take up to 5 days after delivery date. Please try later, or contact Customer Service at 1.800.Go.FedEx (R) 800.463.3339.
1625Signature Proof of Delivery is not currently available for this Tracking Number. Availability of signature images may take up to 5 days after delivery date. Please try later, or contact Customer Service at 1.800.Go.FedEx (R) 800.463.3339.
1630Signature Proof of Delivery is not currently available for this Tracking Number. Availability of signature images may take up to 5 days after delivery date. Please try later, or contact Customer Service at 1.800.Go.FedEx (R) 800.463.3339.
1705We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
1710We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
1715We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
1720We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
1725We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
1730We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
1830We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
1835We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
1840We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
1850We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
1855We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
1860We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
1870We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
1880We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
1885We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
1890We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
1895We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
3035Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
3036Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
3037Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
3038Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
3040Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
3041Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
3042Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
3045Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
3046Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
3047Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
3048Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
3049Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
3050Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
3051Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
3052Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
3053Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
3054Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
3055Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
4310Signature Proof of Delivery is not currently available for this Tracking Number. Availability of signature images may take up to 5 days after delivery date. Please try later, or contact Customer Service at 1.800.Go.FedEx (R) 800.463.3339.
4315Signature Proof of Delivery is not currently available for this Tracking Number. Availability of signature images may take up to 5 days after delivery date. Please try later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
4410We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
4420We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
4430We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
4440We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
4510We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
4520Signature Proof of Delivery is not available for FedEx International Express Freight or FedEx International Airport to Airport shipments on this website. Please contact Customer Service at 1.800.332.0807.
4530Signature Proof of Delivery is not available for FedEx Freight shipments on this website. Please contact Customer Service at 1.866.393.4585.
4540Signature Proof of Delivery is not available for FedEx Custom Critical shipments on this website. Please contact Customer Service at 1.866.274.6117.
4545Signature Proof of Delivery is not available for FedEx Kinkos Orders on this website. Please contact Customer Service at 1.800.463.3339.
4546Signature Proof of Delivery is not available for FedEx SmartPost shipments on this website. Please contact Customer Service at 1.800.463.3339.
4550Signature images are not available for display for shipments to this country.
4551Additional recipient and address information is not available for display for shipments to this country.
4610Signature Proof of Delivery is not currently available for this Tracking Number. Availability of signature images may take up to 5 days after delivery date. Please try later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
4710We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
4720We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
4730We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
4740We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
4810No signature is currently available for this FedEx Express shipment. At the time of shipment, the signature was released by the shipper/recipient (indicating that no signature was required).
5110Could not connect to Tracking Server.
5110Could not connect to Tracking Server.
5500Unexpected error while connecting to Tracking Server.
5110Could not connect to Tracking Server.
5110Could not connect to Tracking Server.
5500Unexpected error while connecting to Tracking Server.
5110Could not connect to Tracking Server.
5110Could not connect to Tracking Server.
5110Could not connect to Tracking Server.
5375Connection to Tracking Server timed out.
5110Could not connect to Tracking Server.
5500Unexpected error while connecting to Tracking Server.
5110Could not connect to Tracking Server.
5110Could not connect to Tracking Server.
5500Unexpected error while connecting to Tracking Server.
6020The account number you have entered is invalid. Please correct and try again.
6025The account number you have entered was not found.
6030Please enter at least 1 tracking number.
6035Invalid tracking numbers. Please check the following numbers and resubmit.
6036Please enter the reference numbers you want to track.
6037Invalid tracking numbers. Please check the following numbers and resubmit.
6041No information for the following shipments has been received by our system yet. Please try again or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
6050Invalid request data.
6055More than one shipment was found with this tracking number. Please select the correct shipment and resubmit.
6056More than one shipment was found with this tracking number. Please select the correct shipment and resubmit.
6060No scan type found.
6065Unknown scan type found.
6070Invalid tracking numbers. Please check the following numbers and resubmit.
6075Invalid search criteria being sent to upstream servers.
6080Invalid service code.
6090This is a Transborder Distribution (TD) consolidated shipment. For tracking information, please contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
6095Sorry, we are unable to process your tracking request. Please contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
6105Invalid destination postal code.
6110The postal code you have entered is invalid. Please correct and try again.
6111The destination postal code you have entered is invalid. Please correct and try again.
6120Invalid dispatch number.
6125Invalid tracking numbers. Please check the following numbers and resubmit.
6130Please enter the reference numbers you want to track.
6135Invalid tracking numbers. Please check the following numbers and resubmit.
6140Invalid tracking numbers. Please check the following numbers and resubmit.
6145Invalid tracking numbers. Please check the following numbers and resubmit.
6150Invalid tracking numbers. Please check the following numbers and resubmit.
6155Invalid ship date. Please check the shipment dates and resubmit.
6160Invalid ship date. Please check the shipment dates and resubmit.
6165Invalid ship date. Please check the shipment dates and resubmit.
6170Invalid country search.
6172Invalid tracking numbers. Please check the following numbers and resubmit.
6173Invalid tracking numbers. Please check the following numbers and resubmit.
6174Invalid tracking numbers. Please check the following numbers and resubmit.
6185Invalid tracking numbers. Please check the following numbers and resubmit.
6190For tracking information, please login to customcritical.fedex.com or contact Customer Service at 866.274.6117.
6191This is a multiple-stop shipment. For tracking information, please logon to customcritical.fedex.com or contact Customer Service at 866.274.6117.
6192This is a multiple-stop shipment. For tracking information, please logon to customcritical.fedex.com or contact Customer Service at 866.255.2421.
6193This is a multiple-stop shipment. For tracking information, please logon to customcritical.fedex.com or contact Customer Service at 866.551.4033.
6195For tracking information, please login to customcritical.fedex.com or contact Customer Service at 866.274.6117.
6196For tracking information, please login to customcritical.fedex.com or contact Customer Service at 800.255.2421.
6197For tracking information, please login to customcritical.fedex.com or contact Customer Service at 866.551.4033.
6198This is a multiple-stop shipment. For tracking information, please login to customcritical.fedex.com or contact Customer Service at 866.274.6115.
6200Please enter an approximate ship date.
6205If not entering an account number as part of your search criteria, please enter the destination country.
6210A unique match was not found, please enter your FedEx account number.
6215A reference type is required.
6220Company names must be at least three characters in length. Please check the company name and resubmit.
6225A unique match was not found. Please resubmit your request with a FedEx Service or enter your FedEx account number.
6226A unique match was not found. Please resubmit your request with a reference type or enter your FedEx account number.
6227A unique match was not found. Please resubmit your request with a FedEx Service and/or reference type, or enter your FedEx account number.
6310Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
6320Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
6330Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
7010Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
7020Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
7025Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
7030We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
7035We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
7040We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
8010The Tracking Number you entered is invalid. Please correct it and retry.
8015The fax number you entered is invalid. Please correct it and retry.
8020The phone number you entered is invalid. Please correct it and retry.
8025No record of this Tracking Number can be found. For more information, please contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
8030Signature Proof of Delivery is not available on this website for the Tracking Number you entered. For more information, please contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
8035We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
8040Signature Proof of Delivery letters for FedEx shipments are available for only 3 months.
8045We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
8050We are unable to process your proof of delivery request. Please contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
8055Signature Proof of Delivery for FedEx Express shipments is only available for deliveries to the U.S., Canada, and Puerto Rico. Please call your local FedEx Customer Service number for more information.
8060We are unable to process your proof of delivery request. Please contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
8065We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
8070We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
8075We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
8080The date you entered is invalid. Please correct it and retry.
8085The date you entered in the Ship Date field is invalid. Please correct it and retry.
8095Please enter a ship date.
9035Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
9040No information for the following shipments has been received by our system yet. Please try again or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
9041No information for the following shipments has been received by our system yet. Please try again or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
9045Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
9050Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
9055Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
9060No information for the following shipments has been received by our system yet. Please try again or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
9065Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
9070Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
9075Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
9080Sorry, we are unable to process your tracking request. Please contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
9081Sorry, we are unable to process your tracking request. Please contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
9082Sorry, we are unable to process your tracking request. Please contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
9085Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
9086Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
9090Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
9095Sorry, we are unable to process your tracking request. Please contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
9100Sorry, we are unable to process your tracking request. Please contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
10035We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
10036We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
10037We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
10038We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
10040We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
10041We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
10042We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
10045We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
10046We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
10047We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
10048We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
10049We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
10050We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
10051We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
10052We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
10053We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
10054We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
11035We are unable to process your request. Please retry later.
11036We are unable to process your request. Please retry later.
11037We are unable to process your request. Please retry later.
11040We are unable to process your request. Please retry later.
11041We are unable to process your request. Please retry later.
11042We are unable to process your request. Please retry later.
11045We are unable to process your request. Please retry later.
11046We are unable to process your request. Please retry later.
11047We are unable to process your request. Please retry later.
11048We are unable to process your request. Please retry later.
11049We are unable to process your request. Please retry later.
11050We are unable to process your request. Please retry later.
11051We are unable to process your request. Please retry later.
11052We are unable to process your request. Please retry later.
11053We are unable to process your request. Please retry later.
11054We are unable to process your request. Please retry later.
11060We are unable to process your request. Please retry later.
11065We are unable to process your request. Please retry later.
11070We are unable to process your request. Please retry later.
11075We are unable to process your request. Please retry later.
11080We are unable to process your request. Please retry later.
11110We are unable to process your request. Please retry later.
11502We are unable to process your request. Please retry later.
12013We are unable to process your proof of delivery request. Please contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
12014We are unable to process your proof of delivery request. Please contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
12017We are unable to process your proof of delivery request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
13001Unable to retrieve the WSDL.
13002The Header did not pass XML validation.
13003The Account Inquiry did not pass XML validation.
13004Remote exception while executing a Customer Fusion method.
13005General exception while executing a Customer Fusion method.
13006Exception while setting the holder for the request.
13007Exception while parsing the Customer Fusion response.
13020Exception while parsing the schema to obtain a version.
13021Exception while obtaining a remote connection to the Customer Fusion EJB.
13022Exception while obtaining a remote context to the Customer Fusion EJB.
13023Exception while obtaining the version from the request schema.
13024Exception while parsing the response Customer Fusion response.
13025Invalid Group or Number fields in the request.
13030Customer Fusion returned errors in their response.
30005One or more of the e-mail addresses you entered is invalid. Please correct it and try again.
30010We are unable to process your request. Please retry later.
30015We are unable to process your request. Please retry later.
30020Invalid tracking numbers. Please check the tracking numbers and resubmit.
30025Invalid carrier type. Please check the carrier type and resubmit.
30030Invalid tracking numbers. Please check the following numbers and resubmit.
30035The requested tracking updates are not available for this tracking number.
30040We are unable to process your request. Please retry later.
500139No information for the following shipments has been received by our system yet. Please try again or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
500140No information for the following shipments has been received by our system yet. Please try again or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
500141Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
500142Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
500143Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
500144No information for the following shipments has been received by our system yet. Please try again or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
500158No information for the following shipments has been received by our system yet. Please try again or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
500170No information for the following shipments has been received by our system yet. Please try again or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
500172Sorry, we are unable to process your tracking request. Please retry later, or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
500173No information for the following shipments has been received by our system yet. Please try again or contact Customer Service at 1.800.Go.FedEx(R) 800.463.3339.
500175Please enter the reference numbers you want to track.
500180Please enter the reference numbers you want to track.
500185Please enter the reference numbers you want to track.
500190Please enter the reference numbers you want to track.
500195Invalid tracking numbers. Please check the following numbers and resubmit.
500200Invalid tracking numbers. Please check the following numbers and resubmit.
500205Invalid tracking numbers. Please check the following numbers and resubmit.
500210Invalid Destination Postal Code.
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